We’re excited to welcome a Charity Fundraising Assistant to our team! Working closely with the Fundraising, Marketing, and Communications teams, you’ll play a key role in supporting our mission to help charitable organizations increase program awareness and make an impact in the community. This entry-level position is ideal for someone who is passionate about giving back and eager to contribute to a meaningful cause.

Key Responsibilities:

• Primary Contact: Serve as the first point of contact for all internal and external fundraising inquiries.
• Customer Care: Deliver high-quality service by acknowledging and thanking new or departing donors, ensuring they feel valued.
• Donor Communications: Collaborate with management and the communications team to craft and send clear, engaging donor messages.
• Event Support: Assist in planning, organizing, and providing on-the-day support for various fundraising and promotional events.
• Database Maintenance: Oversee the donor database, providing training and guidance to colleagues (training will be provided) to ensure accurate and efficient data entry.
• Data Management: Handle data entry, updates, report generation, and query creation as required.
• Prioritization: Support the fundraising team to ensure tasks are properly prioritized and completed on schedule.
• Sector Awareness: Stay updated on fundraising initiatives and news across sectors.
• Creative Input: Bring new ideas and a sense of ownership to the role, continuously enhancing our fundraising efforts.

Desired Attributes:

• Passion for Fundraising: Enthusiasm for supporting charitable causes is essential; prior experience is a plus but not required.
• Detail-Oriented: Strong attention to detail and accuracy.
• Energetic and Creative: Bring a positive, can-do attitude and innovative thinking.
• Problem Solving: Able to troubleshoot and provide solutions.
• Interpersonal Skills: Friendly, engaging, and approachable.
• Effective Communicator: Strong verbal and written communication skills.